The Community Crisis Response Team Training Manual, Second Edition (May 1998)
This OVC manual (NCJ 173406) is designed to train individuals and communities on crisis response. It presents an overview of crisis, trauma, and crisis response intervention, including scope of catastrophes, factors affecting trauma response, and how crisis intervention services must take these factors into account. Other topics include group crisis intervention techniques, coordinating a crisis response team, managing the media in crisis situations, and stress reactions of caregivers. A 210-item bibliography is also included. HTML, ASCII (52.1 kb split into 26 smaller files), or PDF (2.6 mb split into 26 smaller files)

Criminal Crisis Response Initiative (CCRI)
Funded by OVC, CCRI is a multidisciplinary training and technical assistance program designed to help communities meet the needs of the victims of an act of criminal mass victimization.

National Organization for Victim Assistance—National Crisis Response Team (NOVA)
NOVA provides support to local communities affected by disaster or traumatic events. NOVA crisis response teams assist decisionmakers, train caregivers, and lead group crisis intervention sessions.

National Voluntary Organizations Active in Disaster (NVOAD)
NVOAD coordinates planning efforts by volunteer organizations responding to disaster. It provides training, leadership development, published resources, case studies, and performance critiques to participating groups.

Providing Relief to Families After a Mass Fatality: Roles of the Medical Examiner's Office and the Family Assistance Center (November 2002)
This bulletin (NCJ 188912) offers medical examiners, coroners, and victim assistance professionals guidance, resources, and lessons learned about working with victims' families after a mass fatality event. Recommendations are drawn from the disaster response practices used by the National Transportation Safety Board and the experiences of the Oklahoma City Medical Examiner's Office during the aftermath of the 1995 terrorist bombing in that city.

Response to the Terrorist Attack on the Pentagon: Pentagon Family Assistance Center (PFAC) After Action Report (March 2003)
Offers lessons learned from operating a joint family assistance center in the aftermath of the tragedy in 1991. Also offers crisis response references.