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Community Crisis Response

The following information resources may offer victim assistance information, research findings, educational materials, or strategies for program and policy development specific to this topic. A general listing of all OVC publications is also available.

Community Crisis Response (August 1999)
This fact sheet (FS 000148) describes OVC's role in providing support to communities that have suffered crimes resulting in multiple victimizations or communitywide trauma. e-only icon

First Response to Victims of Crime (April 2008)
This educational multimedia package, produced by the National Sheriffs' Association, looks at the impact of crime on victims and describes steps that law enforcement can take, as first responders, to meet victims' needs. Among the types of victimizations covered are sexual assault, drunk driving, homicide, human trafficking, and mass casualties. The special needs of older victims, child victims, immigrants, and victims with disabilities are addressed as well. This 30-minute video is available in DVD (NCJ 211619) and VHS (NCJ 211618). A companion guidebook (PDF 470 kb) (NCJ 217272) is also available.
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Providing Relief to Families After a Mass Fatality: Roles of the Medical Examiner's Office and the Family Assistance Center (November 2002)
This bulletin (NCJ 188912) offers medical examiners, coroners, and victim assistance professionals guidance, resources, and lessons learned about working with victims' families after a mass fatality event. Recommendations are drawn from the disaster response practices used by the National Transportation Safety Board and the experiences of the Oklahoma City Medical Examiner's Office during the aftermath of the 1995 terrorist bombing in that city.

Providing Services to Victims Viewing a Trial at Multiple Locations (September 2006)
To help victims and survivors of mass violence and terrorism, some courts have ordered the closed-circuit transmission of trial proceedings to multiple locations so that victims may more easily participate in the trial process. This e-pub (NCJ 212293) presents a protocol for providing standardized quality services in a safe haven environment to victims during the trial, sentencing, and other court proceedings of those involved in crimes of mass violence and terrorism. e-pub icon

Responding to Victims of Terrorism and Mass Violence Crimes: Coordination and Collaboration Between American Red Cross Workers and Crime Victim Service Providers (September 2005)
This booklet (NCJ 209681), jointly published by OVC and the American Red Cross (ARC), provides information on how ARC staff and volunteers can better assist victims of terrorism and mass violence crimes. It focuses on victims' rights and needs, OVC resources, victim compensation and assistance, and key differences between the needs of victims of crime and victims of natural disasters.

School Crisis Guide: Help and Healing in a Time of Crisis (2002)
This online resource provides resources to empower members facing crises and to guide their school communities toward hope, healing, and renewal.