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Introduction

Welcome to Achieving Excellence: Model Standards for Serving Victims & Survivors of Crime. This e-publication provides guidelines and suggestions to help victim service practitioners and program administrators improve the quality and consistency of their response to crime victims. Select from the Program Standards, Competency Standards, and Ethical Standards buttons below or use the menu on the left to learn more about the purpose and scope of the standards; how to use the standards to improve crime victim/survivor survivors; and terms, definitions, and resources related to the standards.

Program Standards
Competency Standards
Ethical Standards