Office for Victims of Crime - Justice for Victims. Justice for All
Justice for Victims. Justice for All
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Support for the Victims of the Terrorist Attack in New York City

We at OVC express our sympathy to the victims of the terrorist attack on a bike path in the West Side of Lower Manhattan, and to their friends, families, and witnesses of this event. The following resources may help victims and their families, and the victim service providers, law enforcement, and first responders that are assisting others during this difficult time.

Resources for Victims

Individuals who were injured, their family members and the family members of people who were killed during the October 31, 2017, terrorist attack in Manhattan may be eligible for help from the New York State Office of Victim Services. The agency provides eligible individuals with compensation for medical bills and other crime-related expenses.

The New York State Office of Victim Services can help with –

  • medical and counseling expenses,
  • burial and funeral costs,
  • occupational or vocational rehabilitation,
  • lost or damage of essential personal property, and
  • lost wages or support.
Victims and family members are not required to be residents of New York State or U.S. citizens to be eligible for help. Individuals can connect with the New York State Office of Victim Services by –
  • visiting the FBI’s Victim Resource Center, located at the David N. Dinkins Municipal Building (1 Centre Street, New York, NY 10007, North Tower, Mezzanine Level),
  • contacting an Office of Victim Services-funded victim assistance program in New York City. There are more than 50 programs. Locate contact information for a local victim assistance program,
  • completing this online form, or
  • calling the Office of Victim Services directly at 800–247–8035 or 718–923–4325.

Disaster Distress Helpline

Disaster Distress Helpline - Phone 1-800-985-5990 Text: "TalkWithUs" to 66746 The Disaster Distress Helpline, funded by the Substance Abuse and Mental Health Services Administration (SAMHSA), is a national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 via telephone 800–985–5990 (for Spanish, press 2) and SMS (text 'TalkWithUs', or for Spanish, text 'Hablanos', to 66746) to residents in the U.S. and its territories who are experiencing emotional distress related to natural or man-made disasters.

Resources that may also be of assistance in the aftermath of this crime

Resources for Victim Service Providers

    The following publications may be of assistance to service providers in the aftermath of this crime

    Antiterrorism and Emergency Assistance Program
    This brochure describes OVC's Antiterrorism and Emergency Assistance Program, which provides federal funds to support crisis response, consequence management, criminal justice support, crime victim compensation, and training and technical assistance during crisis aftermath.

    Compensation Protocol: A Guide to Responding to Mass Casualty Incidents
    The product of the OVC-funded Mass Casualty Protocol project, this manual examines the role of victim compensation programs during a mass casualty incident and describes a strategy for serving victims, survivors, allied victim professionals, and compensation program staff.

    Field Manual for Mental Health and Human Service Workers in Major Disasters
    This Field Manual is intended for mental health workers and other human service providers who assist survivors following a disaster. This pocket reference provides the basics of disaster mental health, with numerous specific and practical suggestions for workers.

    Essential information about disaster survivors' reactions and needs is included. "Helping" skills are described with guidance for when to refer for professional assistance. Strategies for worker stress prevention and management are presented in the last section.

    Helping Children and Adolescents Cope with Violence and Disasters: What Rescue Workers Can Do
    This booklet describes what rescue workers can do to help children and adolescents cope with violence and disasters.

    Helping Victims of Mass Violence and Terrorism: Planning, Response, Recovery, and Resources
    Helping Victims of Mass Violence and Terrorism: Planning, Response, Recovery, and Resources This toolkit is designed to help communities prepare for and respond to victims of mass violence and terrorism in the most timely, effective, and compassionate manner possible. This toolkit provides communities with the framework, strategies, and resources to:

    • Develop a comprehensive victim assistance plan for responding to incidents of mass violence, terrorism, natural disasters, and high-profile criminal incidents.
    • Bring key partners together to review existing emergency plans, and to initiate or continue the development of a victim assistance plan within a community.
    • Establish victim assistance protocols, which can greatly enhance the effectiveness of response and recovery efforts.
    • Follow protocols for short- and long-term responses to victims following incidents of mass violence.

    Mental Health Response to Mass Violence and Terrorism: A Field Guide Mental Health Response to Mass Violence and Terrorism: A Field Guide
    This guide is intended for service providers and professionals in the mental health field providing the basics in responding to and assisting victims and families during the aftermath of mass violence and terrorism.

    Psychological First Aid Field Operations Guide
    Developed by the National Child Traumatic Stress Network and the National Center for PTSD, Psychological First Aid is an evidence-informed approach for assisting survivors of disaster and terrorism.

    Terrorist Attacks and Children
    This article provides information on how children respond to terrorism and presents steps that professionals and parents can take to help children cope with acts of terrorism.

    The Vicarious Trauma Toolkit The Vicarious Trauma Toolkit
    Research shows that vicarious trauma, when left unaddressed, can lead to staff burnout, turnover, stress, and a lesser quality of services for victims. This OVC toolkit offers guidance to help organizations strengthen their ability to address work-related exposure to trauma.

    The toolkit contains a state-of-the-art repository with nearly 500 resources for the fields of victim services, emergency medical services, fire services, law enforcement, and other allied professionals.

    For more information and resources, you may be interested in reviewing the following OVC topical pages: