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Support for Shooting Victims at Umpqua Community College in Roseburg, Oregon

Helping Roseburg and the Nation Heal

We at OVC convey our deepest sympathies to the victims of the Umpqua Community College shootings, their families and friends, the people of Oregon, and those in mourning throughout the Nation. The following resources may be able to help victims and their families, as well as the victim service providers that are assisting them.

Resources for Victims

Oregon’s crime victim compensation program, funded through the OVC-administered Crime Victims Fund, helps victims offset the financial burden of funeral, mental health, medical, and other expenses related to the shootings. Following is contact information for this program:

    Crime Victims' Compensation Program
    Oregon Department of Justice
    1162 Court Street, NE.
    Salem, Oregon 97301–4096
    Phone 503–378–5348

To obtain an emergency compensation application, access https://www.doj.state.or.us/crime-victims/victims-resources/victims-services/compensation-for-victims-of-crime/.

The Douglas County District Attorneys Victim Assistance program works to protect the rights of victims and provide assistance to victims of crime. Contact information for this program is:

    Douglas County Victim Assistance
    P.O. Box 1006
    Roseburg, OR 97470
    Phone: 541–440–4390

The Online Directory of Crime Victim Services is an online, searchable directory designed to help service providers and individuals locate crime victim services in the United States and other countries. Access the Directory to locate information about services in your area.

The Disaster Distress Helpline, funded by the Substance Abuse and Mental Health Service Administration (SAMHSA), is a national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 via telephone (1–800-985–5990) and SMS (text ‘TalkWithUs’ to 66746) to residents in the U.S. and its territories who are experiencing emotional distress related to natural or man-made disasters.

Publications that may also be of assistance in the aftermath of this crime—

Coping With Grief After Community Violence
https://store.samhsa.gov/product/coping-grief-after-community-violence/sma14-4888
This resource provides tips for coping with grief after an incident of community violence.

OVC Handbook for Coping After Terrorism: A Guide to Healing and Recovery
https://www.ovc.gov/publications/infores/cat_hndbk/welcome.html
This handbook provides victims of terrorism with information based on the expertise of mental health, crisis counseling, and victim assistance professionals. The handbook is intended to help these victims understand their reactions to an act of terrorism or mass violence.

OVC Help Series for Crime Victims: Homicide
https://www.ovc.gov/pubs/helpseries/pdfs/HelpBrochure_Homicide.pdf
The OVC HELP Series of brochures provides a resource for victims of crime and the victim service providers that work with them every day. Each brochure defines a type of victimization; discusses what to do if you are the victim of this crime; and provides national resources for more information and assistance on where to go for help.

Tips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event: A Guide for Parents, Caregivers, and Teachers
https://store.samhsa.gov/product/tips-talking-helping-children-youth-cope-after-disaster-or-traumatic-event-guide-parents
This fact sheet helps parents and teachers to recognize common reactions children of different age groups (preschool, early childhood, adolescence) experience after a disaster or traumatic event. It also offers tips on how to respond to children and adolescents in a helpful way, and when to seek support.

What You Can Do If You Are a Victim of Crime
https://www.ovc.gov/publications/infores/whatyoucando_2010/welcome.html
This brochure highlights victims’ rights and compensation and assistance programs, and lists national organizations that help victims to find information or obtain referrals. The following resources from the National Child Traumatic Stress Network provide information that may assist you when speaking with youth and teens:

Resources for Victim Service Providers

The following publications may be of assistance to service providers in the aftermath of this crime—

Antiterrorism and Emergency Assistance Program
ttp://www.ovc.gov/pdftxt/AEAP_Brochure.pdf
This brochure describes OVC’s Antiterrorism and Emergency Assistance Program, which provides federal funds to support crisis response, consequence management, criminal justice support, crime victim compensation, and training and technical assistance during crisis aftermath.

Compensation Protocol: A Guide to Responding to Mass Casualty Incidents
http://www.ncjrs.gov/pdffiles1/Digitization/212431NCJRS.pdf
The product of the OVC-funded Mass Casualty Protocol project, this manual examines the role of victim compensation programs during a mass casualty incident and describes a strategy for serving victims, survivors, allied victim professionals, and compensation program staff.

Field Manual for Mental Health and Human Service Workers in Major Disasters
https://store.samhsa.gov/product/ADM90-0537
This Field Manual is intended for mental health workers and other human service providers who assist survivors following a disaster. This pocket reference provides the basics of disaster mental health, with numerous specific and practical suggestions for workers. Essential information about disaster survivors’ reactions and needs is included. "Helping" skills are described with guidance for when to refer for professional assistance. Strategies for worker stress prevention and management are presented in the last section.

Helping Victims of Mass Violence and Terrorism: Planning, Response, Recovery, and Resources
https://www.ovc.gov/pubs/mvt-toolkit/index.html
Helping Victims of Mass Violence and Terrorism: Planning, Response, Recovery, and Resources This toolkit is designed to help communities prepare for and respond to victims of mass violence and terrorism in the most timely, effective, and compassionate manner possible. This toolkit provides communities with the framework, strategies, and resources to –

  • Develop a comprehensive victim assistance plan for responding to incidents of mass violence, terrorism, natural disasters, and high-profile criminal incidents.
  • Bring key partners together to review existing emergency plans, and to initiate or continue the development of a victim assistance plan within a community.
  • Establish victim assistance protocols, which can greatly enhance the effectiveness of response and recovery efforts
  • Follow protocols for short- and long-term responses to victims following incidents of mass violence.

Mental Health Response to Mass Violence and Terrorism: A Field Guide
https://store.samhsa.gov/system/files/sma05-4025.pdf
This guide is intended for service providers and professionals in the mental health field providing the basics in responding to and assisting victims and families during the aftermath of mass violence and terrorism.

Psychological First Aid Field Operations Guide
https://www.nctsn.org/resources/psychological-first-aid-pfa-field-operations-guide-2nd-edition
Developed by the National Child Traumatic Stress Network and the National Center for PTSD, Psychological First Aid is an evidence-informed approach for assisting survivors of disaster and terrorism.

Responding to Victims of Terrorism and Mass Violence Crimes: Coordination and Collaboration Between American Red Cross Workers and Crime Victim Service Providers
https://www.ovc.gov/publications/infores/redcross/ncj209681.pdf
This booklet, jointly published by OVC and the American Red Cross (ARC), provides information on how ARC staff and volunteers can better assist victims of terrorism and mass violence crimes. It focuses on victims’ rights and needs, OVC resources, victim compensation and assistance, and key differences between the needs of victims of crime and victims of natural disasters.

Terrorist Attacks and Children
https://www.ptsd.va.gov/professional/treat/type/terrorism_children.asp
This article provides information on how children respond to terrorism and presents steps that professionals and parents can take to help children cope with acts of terrorism.

For more information and resources, you may be interested in reviewing the following OVC topical pages—