skip navigation
Good Samaritans Volunteers Helping Victims Program Handbook and Training Guide
Top navigation About This Guide Message From the Director Acknowledgments About the Authors Related Links
Photo: Man and woman looking out of a broken window.

Publication Date: April 2009

minus iconFilling a Void—Origins of the Program
minus icon
minus icon
minus iconVolunteers: Recruiting,
Screening, and Training

minus icon
minus icon
minus icon
minus iconModule 2: The Victim Experience
minus iconModule 3: Basic Skills for Volunteers

minus icon
minus icon

Module 4: Providing Services

Keeping Track (forms and paperwork)

Although most people avoid paperwork, the effective Good Samaritans volunteer knows that it's important to—

Measure progress.

Provide information for followup.

Plan for the future of the program.

Identify unmet community needs.

Account for grant funds.

Show partners and the community why the program is important and deserves their continued

General Guidelines for Paperwork

Always do paperwork within 24 hours of completing an assignment.

Fill out forms completely.

Use black or blue ink.

Sign and date the completed form, and print your name in addition to the signature.

Use the choices listed whenever possible. Avoid using "other" unless absolutely necessary;
      narrative descriptions are more difficult to compile and evaluate.

Do not write anything on the form that could be used against a crime victim in a civil or criminal

Double-check your spelling. Accuracy is important, especially for the name, address, and
       phone number of the victim.

Remember confidentiality. Paperwork should be protected and should not be seen by
      unauthorized people.