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Good Samaritans Volunteers Helping Victims Program Handbook and Training Guide
Top navigation About This Guide Message From the Director Acknowledgments About the Authors Related Links
Photo: Man and woman looking out of a broken window.

Publication Date: April 2009

minus iconFilling a Void—Origins of the Program
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minus iconVolunteers: Recruiting,
Screening, and Training

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minus iconModule 2: The Victim Experience
minus iconModule 3: Basic Skills for Volunteers
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National Organization for Victim Assistance
510 King Street, Suite 424, Alexandria, VA 22314
Information and Referrals for Victims of Crime and Disaster:
24 hours a day, 7 days a week
Call 1–800–TRY–NOVA (1–800–879–6682)
or 703–535–NOVA (6682)
General Contact Information:
703–535–NOVA (phone)
703–535–5500 (fax)

National Center for Victims of Crime
2000 M Street NW., Suite 480
Washington, DC 20036
202–467–8700 (phone)
202–467–8701 (fax)


Office for Victims of Crime
U.S. Department of Justice
810 Seventh Street NW., Eighth Floor
Washington, DC 20531
202–307–5983 (phone)
202–514–6383 (fax)


The Roundtable on Religion & Social Welfare Policy
The Roundtable on Religion and Social Welfare Policy
Nelson A. Rockefeller Institute of Government
411 State Street, Albany, NY 12203
518–443–5014 (phone)
518–443–5705 (fax)

White House Office of Faith-Based and Neighborhood Partnerships
The White House
Washington, DC 20502
202–456–6708 (phone)
202–456–7019 (fax)

See Also Agency Centers for Faith-Based and Community Initiatives

Department of Justice
950 Pennsylvania Avenue NW., Room 4413
Washington, DC 20530
202–514–2987 (phone)
202–616–9627 (fax)

Department of Homeland Security
500 C Street SW., Suite 716
Washington, DC 20472
202–786–9430 (phone)
202–786–9930 (fax)

Department of Labor
200 Constitution Avenue NW.
Washington, DC 20210
202–693–6450 (phone)
202–693–6146 (fax)

Department of Health and Human Services
200 Independence Avenue SW., Suite 118-F
Washington, DC 20201
202–358–3595 (phone)
202–401–3463 (fax)

Department of Housing and Urban Development
451 Seventh Street SW., Room 10184
Washington, DC 20410
202–708–2404 (phone)
202–708–1160 (fax)

Department of Education
555 New Jersey Avenue NW.
Capital Place, Suite 410
Washington, DC 20208-8300
202–219–1741 (phone)
202–208–1689 (fax)

Department of Agriculture
14th and Independence Avenue SW.
Office of the Secretary, Room 200-A
Washington, DC 20250
202–720–3631 (phone)
202–690–2119 (fax)!ut/p/_s.7_0_A/7_0_CJ?navid=FBCI

U.S. Agency for International Development (USAID)
1300 Pennsylvania Avenue NW.
Washington, DC 20523
202–712–4080 (phone)
202–216–3351 (fax)

Department of Commerce
1401 Constitution Avenue NW.
Suite 5517
Washington, DC 20230
202–482–4355 (phone)
202–482–4636 (fax)

Small Business Administration
409 3rd Street SW.
Washington, DC 20416
202–205–9037 (phone)
202–481–0334 (fax)

Department of Veterans Affairs
810 Vermont Avenue NW.
Washington, DC 20420
202–273–7499 (phone)
202–273–5716 (fax)

Corporation for National and Community Service
1201 New York Avenue NW.
Suite 800
Washington, DC 20525
202–606–5000 (phone)
202–565–2784 (fax)


Successful Strategies for Recruiting, Training, and Utilizing Volunteers: A Guide for Faith- and Community-Based Service Providers. U.S. Department of Health and Human Services (2005). Available online at

200 Independence Avenue SW.
HHH Building, Room 739F
Washington, DC 20201 Contact Center: 1–800–518–4726