Non-Case-Related Activities

Advocates in rural jurisdictions also spend more time conducting non-case-related activities than their counterparts in urban jurisdictions. These activities include general clerical tasks such as photocopying, answering phones, maintaining attorneys' schedules, helping to manage the office, conducting outreach activities, and coordinating with law enforcement. On average, rural advocates spend as much as 20 percent of their total work time on general office management and clerical activities compared with 10 percent in urban offices. This difference clearly demonstrates the varied nature of rural advocates' roles and responsibilities. In particular, it means that they must be "generalists" in the office, necessarily spending less time on victim/witness assistance.

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