Office for Victims of Crime
International Terrorism Victim Expense Reimbursement Program Report to Congress

Exhibit 1: ITVERP Expense Reimbursement Categories and Limits.
This table shows award limits by category.
For medical care (including dental and rehabilitation costs), the limit is $50,000.
For mental health care, the limit is $5,000.
For property loss, repair, or replacement, the limit is $10,000.
For funeral and burial expenses, the limit is $25,000.
For miscellaneous expenses (e.g., temporary lodging, emergency travel, local transportation, telephone costs), the limit is $15,000.

Exhibit 2: Deadline for Filing an ITVERP Claim.
This table shows the deadlines for filing an ITVERP claim, as determined by the date of the terrorist act. At the discretion of the Director, the
deadline for filing a claim may be tolled or extended upon a showing of good cause.
For terrorist acts occurring between October 23, 1983 and December 20, 1988, the deadline is January 28, 2011 (3 years from the date of the January 28, 2008, legislative change.) The National Defense Reauthorization Act for Fiscal Year 2008 modified ITVERP by extending coverage of ITVERP to
designated events back to October 23, 1983.
For terrorist acts occurring between December 21, 1988 and October 6, 2006, the deadline is October 6, 2009 (3 years from the October 6, 2006,
date of ITVERP implementation.)
For terrorist acts occurring after October 7, 2006, the deadline is 3 years following the date of the incident.

Exhibit 3: ITVERP Claims Process.
This flow chart shows the ITVERP Claims Process, from Intake to Appeal.
Intake
ITVERP application received
Step 1: Eligibility of Claimant
Application review for completeness, including all supporting documentation.
Victim/claimant verified by FBI/OVA (or lead investigative agency).
Terrorist incident submitted; NSD may designate as a terrorist attack for purposes of ITVERP.
Step 2: Eligibility of Expenses
Independent verification of the cost of each expense.
Independent verification that each expense can be linked directly to the terrorist incident.
Independent verification of all possible collateral sources.
Step 3: Recommendation
OVC ITVERP staff submit recommendations to OVC Director for approval.
Step 4: Claim Determination
If claimant is eligible and all expenses are eligible, full payment is approved.
If claimant is eligible and some expenses are eligible, partial payment is approved.
If claimant is eligible but no expenses are eligible, payment is denied.
If claimant is not eligible, payment is denied.
Step 5: Appeal
Upon notification of the outcome of the claim, a claimant has 30 days to appeal with the Office of the Assistance Attorney General, OJP.

Exhibit 4: Claim Determination Categories.
This table shows the types of dispositions and the justification for each disposition.
Claim payment is approved when the claimant and expenses are verified and eligible.
Partial claim payment is approved when the claimant is eligible and some of the expenses are eligible.
Claim payment is denied when the claimant is ineligible.
Claim payment is denied when the claimant is eligible but expenses are ineligible.

Exhibit 5: Applications Received by ITVERP.
This bar graph shows the number of applications received during the past six reporting periods. From September 2006 to August 2007, 24 applications were received; from September 2007 to August 2008, 17 applications were received; from September 2008 to August 2009, 55 applications were received; from September 2009 to August 2010, 90 applications were received; from September 2010 to August 2011, 39 applications were received; and from September 2011 to September 2012, 35 applications were received.

Exhibit 6: Status of All ITVERP Claims (as of September 2010)
This pie chart shows the status of all 261 ITVERP claims, as of September 2012—26 claims were active, 171 claims were paid, 39 claims were denied, and 39 claims were declared claimant unresponsive.

Exhibit 7: Average Length of Time To Process ITVERP Claims.
This table shows the average length of time to process claims during the reporting period, based on the status of the claims. The 171 paid claims took an average of 567 days. The 39 denied claims took an average of 311 days.

Exhibit 8: Average Time Spent Processing ITVERP Paid and Denied Claims.
This pie chart shows the average length of time required to complete each step in the application process. For paid claims, 30 percent of the processing time was used to complete the application (claimant), 16 percent was used to determine eligibility (FBI, NSD), 26 percent of processing time was used to verify expenses (ITVERP and providers), and 28 percent was used to review recommendations (OVC).  For denied claims, 15 percent of the processing time was used to review claims and clarify policy implications (ITVERP, OVC, OGC), 25 percent was used for incident designation (NSD), and 28 percent was spent reviewing recommendation memos (ITVERP).

Exhibit 9: Number of Reimbursement Requests by Expense Category.
This bar graph shows the number of reimbursements requested, by category. During the reporting period, there were 13 reimbursement requests for medical expenses reimbursement, 13 reimbursement requests for mental health expenses, 19 reimbursement requests for property loss expenses, 19 reimbursement requests for funeral and burial expenses, and 18 reimbursement requests for miscellaneous expenses.

Exhibit 10: Estimated Future Liability of ITVERP.
This pie chart shows the portion of all reimbursements paid to each expense category. Three-three percent of reimbursements were for medical expenses; 10 percent were for mental health expenses; 14% were for property loss expenses; 22 percent were for funeral and burial expenses; and 17 percent were for miscellaneous expenses.

Exhibit 11: Estimated Future Liability of ITVERP.
This bar graph shows ITVERP’s estimated future liability, by type of reimbursement. ITVERP’s estimated future liability of $155,839 comprises $9,771 in medical expenses, $6,373 in mental health expenses, $8,811 in property loss expenses, $61,627 in funeral and burial expenses, and $69,257 in miscellaneous expenses.